Privacy Policy

Privacy Policy

Last Updated: March 2026

Welcome to Nivkara. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website nivkara.com or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

  • Personal Identification: Name, email address, phone number, and billing/shipping address.
  • Order Information: Details of products purchased, payment method (Cash on Delivery), and transaction history.
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
  • Communication Data: Any messages or queries you send us via email or WhatsApp support.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders (including Cash on Delivery orders)
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your customer service queries
  • Improve our website, products, and services
  • Send promotional offers and updates (only if you have opted in)
  • Comply with legal obligations under applicable Indian laws

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only with:

  • Logistics Partners: To deliver your orders (e.g., courier companies like Delhivery, Shiprocket, etc.)
  • Payment Processors: For any online transactions (Razorpay, PayU, etc.)
  • Analytics Providers: Like Google Analytics to understand website usage
  • Legal Authorities: If required by law or court order

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and serve relevant ads. You can disable cookies in your browser settings; however, this may affect certain functionalities of the website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@nivkara.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: